Shipping Turnaround Time
Shipping is free within the Netherlands. For International shipping, I ship by DHL,FEDEX,UPS,TNT. Each painting is inspected and professionally packaged for safe travel so that your painting arrives to you in perfect condition.
The time I need to prepare an order for shipping varies. For details, please contact me.
Netherlands - 1 to 3 working days
Europe - 2 to 4 working days
UK - 4 to 7 working days
United States - 8 to 10 working days
Australia - 5 to 7 working days
Asia - 8 to 10 working days
I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
Rolled Packaging (without stretched bars)
In order to save cost for international shipping, you may contact me to request to Roll the painting (without the stretch bars).
ROLLED (Unframed/Not stretched) paintings are shipped in a quality plastic/cardboard tube to avoid damages, it’s 100% safe and painting comes back to its original/flat state once you stretch it on a wooden base.
You can simply stretch it at any of your local framing shop and add an optional frame.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Returns & Exchange
I GLADLY ACCEPT RETURNS AND EXCHANGES
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Full money back guarantee if artwork arrives damaged. Provide a photo of the damage and the box that comes with it within 7 days of delivery, and I will refund your money in full once item has arrived.
For Commission order, the 50% downpayment will not be refunded once the work is already in progress.
Please contact me if you have any problems with your order.